Privacy policy

At MooMoo Haven, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from our store.

Information We Collect

When you visit our store or place an order, we may collect information such as your name, email address, shipping address, billing address, phone number, payment information, order details, and website usage information.

We may also collect device information, browser information, IP address, and cookies to help improve our website and shopping experience.

How We Use Your Information

We use your information to process orders, arrange shipping, provide customer support, send order updates, prevent fraud, improve our website, and communicate with you about your purchase.

We may also use your information for marketing purposes, such as sending promotional emails, only where permitted by law or with your consent.

Sharing Your Information

We may share your information with trusted service providers who help us operate our store, process payments, fulfill orders, provide shipping, manage marketing, or improve our website.

We do not sell your personal information.

Payment Security

Payments are processed through secure third-party payment providers.

We do not store your full payment card details on our website.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing activities.

You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly.

Email Marketing

If you subscribe to our email list or agree to receive marketing messages, we may send you updates, promotions, or product information.

You can unsubscribe at any time by using the unsubscribe link in our emails.

Data Retention

We keep your personal information only as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information.

To make a request, please contact us through our Contact page.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page.

Contact

If you have any questions about this Privacy Policy, please contact us through our Contact page.